Frequently asked questions
Are your products made by you?
All artworks are created by me, LUMIÈ. Prints and apparel are fulfilled on demand.
DO YOU DO CUSTOM ORDERS?
At the moment, commissions are limited. Please contact us by email at callmelumie@gmail.com to inquire.
do you ship internationally
Yes! We ship worldwide. Please note that customs fees may apply for international orders.
When will I get my order?
Canada: 7-14 business days
USA: 5-10 business days
Europe: 7-14 business days
UK: 6-12 business days
Rest of the world: 10-20 business days
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
FREE SHIPPING FOR CANADA, USA, EUROPE & UK.
Taxes and shipping fees for the rest of the world are calculated at checkout based on your location.