Privacy policy

Last updated: August 30, 2025

Callmelumie operates this online store and website, including all related content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the “Services”). Callmelumie is powered by Shopify, which allows us to deliver these Services. This Privacy Policy explains how we collect, use, and share your personal information when you access or use our Services, place an order, or otherwise interact with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the ways your personal information may be collected, used, and disclosed as described here.


Information We Collect

We collect different types of personal information depending on how you interact with our store:

  • Contact information: name, billing and shipping address, phone number, email.

  • Payment information: credit/debit card details, bank information, transaction details (processed securely via Shopify Payments, PayPal, or other providers — we do not store payment data ourselves).

  • Order details: items purchased, returns, cancellations, order history.

  • Account information (if you create an account): username, password, preferences.

  • Communications: any messages or inquiries you send us.

  • Technical information: device, browser, IP address, and interactions with the site (collected automatically through cookies or similar technologies).


How We Use Your Information

We may use your information to:

  • Process and deliver your orders (including production and fulfillment through our partner Printful).

  • Provide customer support and respond to inquiries.

  • Send order updates, shipping confirmations, or important account notifications.

  • Improve and personalize your shopping experience.

  • Protect against fraud, comply with legal obligations, and maintain security.

  • Send marketing communications (only if you have opted in, with the option to unsubscribe at any time).


Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties, including:

  • Shopify (our ecommerce platform, hosting, and payment processor).

  • Printful (our production and fulfillment partner for print-on-demand items).

  • Service providers assisting with shipping, payment processing, analytics, or email communications.

  • Legal authorities, if required to comply with applicable law.

Please note that your information may be transferred outside of your country of residence, including to Canada, the United States, or the European Union, depending on where our partners operate.


Cookies and Tracking

We use cookies and similar technologies to improve site functionality, remember your preferences, and analyze traffic. You can control cookies through your browser settings.


Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you.

  • Requesting correction or deletion of your data.

  • Withdrawing consent to marketing communications.

  • Objecting to certain uses of your information (e.g. targeted advertising).

To exercise these rights, please contact us at callmelumie@gmail.com.


Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from children.


Data Retention and Security

We retain your information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes. While we use security measures to protect your data, no system is 100% secure.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last updated” date.


Contact

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: callmelumie@gmail.com
Website: callmelumie.shop